man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump issues in Greenville during the colder seasons, when they’re necessary to keep you warm. While you know the team at Ken Parker Service Inc will always be there ASAP when you need us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some cash if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound silly, but make sure everything is set to “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is turned off.
    • Inspect your thermostat to ensure it’s on, switched to the correct temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and inspect your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s revealing the proper time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is an obstruction causing your furnace to breakdown?
    • Inspect your air filters to make sure they’re not jamming things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers exposed?
    • Is your exhaust flue open?

If you’ve moved through this checklist and you’re still without heat, call Ken Parker Service Inc at 903-883-2829 or schedule an appointment online and we’ll get your home back to the toasty and cozy place it should be.