ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Ken Parker Service Inc, we know that selecting a company you can trust to do AC repair in Greenville is important. We get how important it is to find a trustworthy company that does good work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can share? A dependable company that provides AC repair should have a variety of references they’ll readily offer you. Look at these references and learn all the details about AC repairs the prospective company has done.
  5. Will you give a written estimate? Make sure to get a written estimate so you can look at all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Ken Parker Service Inc a call at 903-883-2829. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.